News & Updates

Main Clubhouse Lift Upgrade

As you may have noticed, the old lift at the Main Clubhouse was shut down for its replacement and upgrade on 7 April, for three months. We are approaching the end of the project, and Otis will be carrying out the interior finishes from 23 to 28 June. During this time, glue odour is to be expected around the area and we apologise for any inconvenience this may cause.

Otis will be handing over the new lift to the Club on 30 June after seeking clearance from the Authorised Examiner (Professional Engineer) and Building & Construction Authority. We thank you for your kind patience as we progress through this much needed and important lift overhaul.

2017 Entertainment Survey

The 2017 Entertainment Survey took place from 15 May to 15 June 2017. Thank you to all Members who participated in this survey.

Please click here to view the summary results.

Please note that these results are an abridged version, so as not to contravene the Personal Data Protection Act.

New Decals Coming Soon

As reported previously, we recently upgraded our car parking system. This upgrade is part of our on-going efforts to create greater exclusivity and security for our Members. Previously, all cars were admitted into our car parks whether the IU was registered or not; whereas with our new system, it must identify the IU from the database, for the gantry to open.

With much of the teething now behind us, we begin preparations for the next phase,  a new car decal design for all registered vehicle owners from 1 August 2017. The decal has been changed both in shape and in colour, so it is instantly recognisable to security personnel. With these new car decals, the old decals will be phased out by 1 September 2017. From this date, Members will be required to have new car decals on their registered vehicles for access into the Club. 

We will commence issuing new decals from 1 August, through to 31 August, daily from a counter in the Main Clubhouse Lobby, from 8.30am to 8.30pm. In advance, we thank you for your patience and support of this new decal exercise.

Later this year, we will also be issuing new membership cards. There is no record of the last time the card was changed, but it is suspected to have been at least ten years ago. It is important to change both Club decals and membership cards on a regular basis. This helps to prevent unauthorised usage of the Clubhouses. Please stay tuned for more details in the coming weeks.

2016 Member Satisfaction Survey

The 2016 Member Satisfaction Survey took place from 28 January to 28 February 2017. Thank you to all Members who participated in this survey.

Please click here to view the summary results.

Please note that these results are an abridged version, so as not to contravene the Personal Data Protection Act.

2016 Sports & Recreation Survey

The 2016 Sports & Recreation Survey took place from 12 November to 15 December 2016. Thank you to all Members who participated in this survey.

Please click here to view the summary results.

Please note that these results are an abridged version, so as not to contravene the Personal Data Protection Act.

Enhancing Tanglin’s Safety and Exclusivity

In response to the callout for a more exclusive and secured Club, we have been increasing our security efforts. Now that guest parking has been permanently relocated to the Sports Complex, the removal of guest traffic by the Jackpot Room has made it possible for us to install a new glass sliding door entrance with a proximity tap access system. This was installed in early July for activation on 1 August 2016.

Please have your membership card with you to ensure seamless access to the Club. Should there be any issues with your card, do drop by the Admin Office on Level 4 of the Sports Complex on weekdays from 9.00am to 6.00pm (excluding public holidays), for our Membership Team to assist you.

Last year, we modified procedures that required Members to tap in at the Sports Complex, and we also installed proximity tap access on Level 2 as well as the poolside gate. This year, we’ve also secured an additional five back of house access points with new devices to control access and soon we will be rolling out an upgrade of our CCTV cameras. This shift towards using security equipment also means that we have been able to modify our security payroll costs downward by approximately $50,000 per annum.

Please Update Your Particulars

We have numerous requests from Members for greater access control to prevent non-Members using the Club on their own, which we agree is both unfair to Members, who paid a sizeable entrance fee and monthly subscription, and an undesirable outcome for a Club of Tanglin’s stature. Further, given today’s geo-political environment, a step toward tightening up access is frequently requested and this step helps to further secure the Club.

As we improve on the car park IU access to prevent unauthorised entry into the Club, please ensure your car registration is correct and current. Please note that one car park label is accorded to Single Membership and two car park labels for Couple Membership. Members, be sure to update your particulars and your family’s so as to continue to enjoy seamless access in the Club.

Please inform the Club of your new particulars:

- your email address,

- telephone or mobile number,

- mailing address,

- passport number and FIN particulars,

- marriage, and

- children details,

- car de-cal and IU, etc.

Email the Membership department at membership@tanglin-club.org.sg, indicating your membership number and new details.

Guest Parking

Following the successful guest parking only at the Sports Complex trial, the 2015/16 General Committee has determined its permanency.

Members seeking guest parking should advise their guests’ names and vehicle registration numbers, along with their name and membership number, to the Front Office via any of the below methods:

- SMS / Whatsapp 9011 0611*

- Email frontoffice@tanglin-club.org.sg 

*A gentle reminder to note the correct number.

Our Front Office team will confirm receipt of your email or text message during operating hours (7.00am to 11.00pm daily). Given the availability of bays, we encourage you to reserve well in advance, to optimise your chances of securing parking for your guest. As is the policy, a Member can register a maximum of 2 guest cars at any point. Please understand that there is no guarantee that your guest will be granted a spot, as parking lots are available for guests on a first-come first-served basis and upon availability.

2015 Member Satisfaction Survey

The 2015 Member Satisfaction Survey took place from 11 January to 14 February 2016. Thank you to all Members who participated in this survey.

Please click here to view the summary results.

Please note that these results are an abridged version, so as not to contravene the Personal Data Protection Act.